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Frequently Asked Questions

Everything you need to know before renting a bike or scooty in Kolkata.

FAQ

Questions? We Have Answers

Everything you need to know before booking your ride.

What documents do I need to rent a bike?

You need a valid driving license, an original government-issued photo ID, and one passport-size photograph. For foreign tourists, a passport and international driving permit are required.

Is there a security deposit?

Yes, a refundable security deposit is required at pickup. The amount varies by vehicle and is refunded when the vehicle is returned in the same condition.

Do you provide helmets?

Yes, one ISI-certified helmet is included free with every rental. A second helmet is available for an additional charge.

What is the minimum rental period?

The minimum rental period is 24 hours. We offer daily, weekly, monthly, and corporate rental plans.

Do you offer doorstep delivery?

Yes, free doorstep delivery is available within Kolkata city limits for rentals of 3 days or more.

What happens if the bike breaks down?

We provide 24x7 roadside assistance across Kolkata with replacement or on-the-spot repair support.

Can I cancel my booking?

Bookings can be cancelled free of charge up to 24 hours before pickup.

Are there any kilometer limits?

Daily rentals include 150 km/day, weekly rentals include 1,000 km/week, and monthly rentals include 3,000 km/month.

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